How we handle your information and project data
Last updated: January 2024
Look, we get it - nobody really enjoys reading privacy policies. But here's the thing: when you're trusting us with your dream home or commercial space, you deserve to know exactly how we're handling your information. We've been in this business long enough to know that trust isn't just about beautiful designs; it's about respecting your privacy too.
At Aurelith Quinthyros Architecture, we're committed to protecting your personal information and being completely transparent about what we do with it. This policy explains everything in plain language - no legal jargon that needs a law degree to understand.
Important: By using our services or website, you're agreeing to this privacy policy. If something doesn't sit right with you, reach out to us at info@aurelithquinthyros.info - we're always open to discussion.
Let's be straight about what info we gather and why we need it:
When you visit our website, we automatically collect some technical stuff like:
We're not in the business of hoarding data for no reason. Here's what we actually do with your information:
This is huge for us. Your project isn't just data - it's your vision, your investment, sometimes your entire life savings going into a dream space. We treat it with the respect it deserves.
All architectural drawings, design concepts, site plans, and project documentation are treated as confidential. We won't share your designs publicly without explicit written permission. When we do showcase work in our portfolio, we'll always ask first and can anonymize details if you prefer.
Your project files are stored on secure cloud servers with encryption. Only team members directly working on your project can access your specific files. We maintain backups to prevent data loss, and these backups follow the same security protocols.
Retention period: We keep project files for 7 years after completion (standard practice for architectural projects in Canada), then securely archive or delete them based on your preference.
Sometimes we need to share project details with engineers, contractors, or consultants to complete your project. These folks are bound by similar confidentiality agreements. We'll let you know who's getting access to what, and we only share what's necessary for them to do their part.
We're pretty protective of your info, but there are a few situations where we might need to share it:
We work with trusted vendors like cloud storage providers, accounting software, and project management tools. They only get access to data needed for their specific function and are contractually obligated to protect it.
If we're legally required to disclose information (like a court order or regulatory investigation), we'll do so. But we'll notify you first unless we're prohibited by law from doing so.
Structural engineers, sustainability consultants, interior designers - basically anyone you've approved to work on your project. They're all professionals bound by their own confidentiality requirements.
If we want to feature your project in our portfolio, publications, or marketing materials, we'll always ask for your explicit consent first. You're in control of how your project is showcased.
We take security seriously - not just because it's good practice, but because we'd be devastated if your project data fell into the wrong hands. Here's what we do to keep things locked down:
Real talk: No system is 100% hack-proof. But we're doing everything in our power to protect your data and stay ahead of security threats. If there's ever a breach affecting your information, we'll let you know immediately and tell you exactly what happened and what we're doing about it.
This is your data, and you've got rights. Here's what you can do:
Request a copy of all personal information we hold about you. We'll provide it in a readable format within 30 days.
If something's wrong or outdated, let us know and we'll fix it promptly. Accurate data helps us serve you better anyway.
Request deletion of your personal information (subject to legal retention requirements for completed projects).
Unsubscribe from newsletters and promotional emails anytime. We'll still need to send project-related communications though.
Change your mind about how we use your data (where consent is the legal basis). Won't affect past processing though.
Get your data in a format you can transfer to another service provider if you're moving on from us.
Just send us an email at info@aurelithquinthyros.info with your request. We'll verify your identity (gotta make sure it's really you) and respond within 30 days. If we can't fulfill your request for some reason, we'll explain why.
You also have the right to file a complaint with the Office of the Privacy Commissioner of Canada if you think we've mishandled your data.
If you've got questions, concerns, or just want to chat about how we handle your data, we're here. Seriously - we'd rather you ask than worry.